Isuzu Celebrates Isuzu Dealers’ Best Sales Consultants, Service Advisors, Parts Salespeople and Technicians in “Week of Weeks” Competitions

Furniture World News Desk on

8/12/2022

Isuzu Celebrates Isuzu Dealers’ Best Sales Consultants, Service Advisors, Parts Salespeople and Technicians in “Week of Weeks” Competitions

Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low cab forward trucks, has announced the winners of its 2022 National Sales Walkaround, National Service Walkaround, National Parts Salesperson Product Presentation and North America I-1 Grand Prix Technical competitions. The finals of all four contests took place at Isuzu’s Center of Excellence in Pittston, Pennsylvania, between August 8 and 11, marking the first time the company held all four competitions at the same time.

In addition, parts department and service department managers from dealerships in the company’s Northern Region attended a simultaneous meeting where they learned best strategies for meeting the current challenges in the medium-duty truck industry.

The overall event was christened “Isuzu’s Week of Weeks.”

“Isuzu’s Week of Weeks is really a celebration of the best our dealerships have to offer,” said Shaun C. Skinner, president of Isuzu Commercial Truck of America and Isuzu Commercial Truck of Canada. “We are celebrating the service technicians with the best diagnostic and repair skills … the service advisors with the best customer communication skills … the parts representatives with the best Isuzu Genuine and FleetValue Parts selling skills … the sales consultants with the best ability to communicate product knowledge … and the parts and service department managers in the Northeast with the best ideas to meet current challenges.”

Here are the results of the competition portions of Isuzu’s Week of Weeks.

2022 Isuzu National Sales Walkaround Competition

The Isuzu National Sales Walkaround Competition required contestants to present a 2022i Isuzu NRR to a fictitious “customer” who had never owned an Isuzu or a low cab forward truck. The participants had won their dealership, district and regional contests to earn the right to compete at the National Finals.

Nearly two hundred Isuzu dealership sales consultants from the U.S. and Canada entered the contest, about a 27 percent increase over 2021.

2022 Isuzu National Service Walkaround Competition

A fictitious customer who admittedly knew little about his truck, a 2016 Isuzu N-Series Diesel, faced all four of the service advisors in the 2022 Isuzu National Service Walkaround Competition. The four Regional Champions had only ten minutes to present the repairs that would best suit the customer’s needs. The results:

• National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos)
  
  Central Regional Champion
  
  COREY HECK
  
  Truck Center Companies Isuzu–Omaha
  
  Omaha, Nebraska

   

• Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans)
  
  Northern Regional Champion
  
  JOHN PENCE
  
  Hare Isuzu Truck
  
  Noblesville, Indiana

   

• Third Place ($2,000 in cash and $1,500 in merchandise)
  
  Western Regional Champion
  
  AMERICA SOLARES
  
  Rush Isuzu Truck–Fontana
  
  Fontana, California

   

• Finalist ($1,000 in cash and $1,000 in merchandise)
  
  Southern Regional Champion
  
  SASKYA LOPEZ
  
  TruckMax Isuzu
  
  Homestead, Florida

 2022 Isuzu National Parts Salesperson Product Presentation Competition

Among the features of the 30,000-square-foot Isuzu Center of Excellence training facility is a replica of a dealership parts counter. It was here that the four Regional Champions in the National Parts Salesperson Product Presentation Competition encountered their fictitious customer. The results:

• National Champion ($5,000 in cash and Winners’ Circle trip to Los Cabos)
  
  Northern Regional Champion
  
  JOHNNY TEATER
  
  Hare Isuzu Truck
  
  Noblesville, Indiana

   

• Second Place ($3,000 in cash and Winners’ Circle Silver trip to New Orleans)
  
  Western Regional Champion
  
  SAL CANALES
  
  Monarch Isuzu Truck
  
  San Jose, California

   

• Third Place ($2,000 in cash and $1,500 in merchandise)
  
  Central Regional Champion
  
  MICHAEL BROWN
  
  Coffman Isuzu Truck
  
  Aurora, Illinois

   

• Finalist ($1,000 in cash and $1,000 in merchandise)
  
  Southern Regional Champion
  
  NATHAN BRINKLEY
  
  Truck Enterprises Isuzu–Chesapeake
  
  Chesapeake, Virginia

This year marked the second annual National Parts Salesperson Product Presentation Competition, making it the newest of the Isuzu skills and communication contests.

2022 Isuzu North America I-1 Grand Prix Technical Competition

Perhaps the most grueling of all the “Week of Weeks” competitions, the I-1 Grand Prix for service technicians required entrants to pass in a single try a challenging 75-minute entrance exam; only the twelve technicians with the highest scores were invited to enroll and participate in the competition held this week.

After three rounds of competition diagnosing and repairing trucks, the results are:

• First Place (Winners’ Circle Gold trip to Los Cabos; Isuzu Diagnostic Service System interface device with one-year IDSS subscription; invitation to participate in 2023 North America I-1 Grand Prix)
  
  ANTHONY PARRILLI
  
  Chicago Isuzu Truck
  
  Summit, Illinois

   

• Second Place (Trip to Los Cabos; IDSS interface device with one-year subscription; invitation to participate in 2023 North America I-1 Grand Prix)
  
  CANDIDO DELEON
  
  Rush Isuzu Truck Center–Dayton
  
  Dayton, Ohio
  
  

   

• Third Place ($1,500 in merchandise and IDSS interface device with one-year subscription)
  
  JAMES BUECHNER
  
  PTR Isuzu Truck Center
  
  West Chicago, Illinois

   

• Fourth Place ($1,500 in merchandise and IDSS interface device with one-year subscription)
  
  RICHARD NONAMAKER
  
  Rush Isuzu Truck–Waco
  
  Robinson, Texas

   

• Finalists (listed alphabetically by last name, each the winner of $150 in cash on their Winners’ Circle prepaid debit cards)
  
  JASON BABCOCK
  
  Bob Clapper Isuzu Truck
  
  Janesville, Wisconsin

  SCOTT BODALL
  
  All American Isuzu Truck
  
  Old Bridge, New Jersey

  JESSE DUBECK
  
  TruckSmart Isuzu Truck
  
  Morrisville, Pennsylvania

  LAZARO GARCIA
  
  Nextran Isuzu Truck Center–Miami
  
  Miami, Florida

  DANIEL KIELTYKA
  
  Beyer Bros. Isuzu Truck
  
  Fairview, New Jersey

  THOMAS McBRIDE
  
  Isuzu Truck of Fayetteville
  
  Fayetteville, North Carolina

  BILL NIELDS
  
  Faulkner Isuzu Truck
  
  West Chester, Pennsylvania

  CRAIG WIRE
  
  Rush Truck Center–Elk Grove
  
  Elk Grove Village, Illinois

Hundreds of viewers at dealerships and homes around the country viewed the awards ceremony via live stream, a first for any of the contests’ awards programs.

About Isuzu Trucks

Isuzu commercial trucks have been the best-selling low cab forward trucks in America every year since 1986. Headquartered in Anaheim, California, Isuzu Commercial Truck of America, Inc. is the distributor of Isuzu commercial vehicles in the United States and is a subsidiary of Isuzu Motors Limited, one of the world’s largest manufacturers of medium- and heavy-duty trucks. For more information, call (866) 441-9638 or visit www.isuzucv.com.